Update Date: October 20, 2024
1. Introduction
Watchdog Tracking (“we”, “our”, or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our GPS tracking services for assets, people, and pets through www.watchdogtracking.ca and its associated subdomains and services.
2. Compliance with Canadian Law
We comply with Canadian federal and provincial privacy laws, including:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Applicable provincial privacy legislation
3. Information We Collect
3.1 Personal Information
We may collect:
- Name, email address, phone number
- Billing information
- Account login credentials
3.2 Tracking Data
- GPS location data of tracked assets, people, or pets
- Time stamps and movement history
- Device information (e.g., IMEI numbers, battery status)
3.3 Usage Information
- Log data, IP addresses
- Browser type and version
- Time zone setting and location
4. How We Use Your Information
We use collected information to:
- Provide and maintain our tracking services
- Process payments and send service notifications
- Improve and personalize user experience
- Comply with legal obligations
5. Data Sharing and Disclosure
We may share your information with:
- Service providers assisting in our operations
- Law enforcement or government agencies when legally required
- Third parties in the event of a business transfer or merger
We do not sell your personal information to third parties.
6. Data Retention and Security
We retain your data for as long as necessary to provide our services or as required by law. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
7. Your Privacy Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections to your data
- Withdraw consent for certain data processing activities
- File a complaint with the Office of the Privacy Commissioner of Canada
8. Consent for Tracking Others
If you use our service to track other individuals or pets you do not own, you are responsible for obtaining their explicit consent and complying with all applicable laws.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any significant changes by posting a notice on our website or sending you an email.
11. Cross-Border Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable data protection laws.
12. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance user experience and collect usage information. You can manage your cookie preferences through your browser settings.
13. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at: https://www.watchdogtracking.ca/contact/
By using Watchdog Tracking services, you consent to the collection and use of information as outlined in this Privacy Policy.